Can I track my order?

Yes you should be able to track your order with one of below options, depending on which shipping option you selected:

STANDARD SHIPPING

You can track your order online with Hermes using the 16 character tracking code supplied to you with your shipped email confirmation: http://www.hermes-europe.co.uk/ and this service can take 2-4 postal days.

Premium Next Day/Saturday Delivery

If you selected the premium next day/Saturday delivery service you can track your order using the tracking number supplied on your shipped email confirmation with our couriers DPD here: https://www.dpd.co.uk

UK Mail Delivery

You can track your order online with UK Mail using the 14 character tracking code supplied to you with your shipped email confirmation: https://www.ukmail.com/manage-my-delivery/manage-my-delivery

PLEASE NOTE: All UK Mail tracking number start with 313. We also advise to remove the '001' off the end of the UK Mail tracking number as this can cause the site to not recognise your parcel.

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