Can I return items purchased with a Gift Certificate?

Your right to return an item is exactly the same regardless of whether you purchased with a Gift Certificate.

If you paid for the whole order with a Gift Certificate, you will be refunded by way of Store Credit or coupon code to your MotelRocks.com account.

If you paid with a combination of Gift Certificate and debit/credit card, we’ll refund the additional payment straight back to the debit/credit card used, and add back the Gift Certificate value in Store Credit to your MotelRocks.com account.

We are unable to offer a cash alternative for Gift Certificates purchased.

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