Please note that all discounted items purchased in our REFRESH sale (26th-28th March) are final sale and non-returnable.
Sale items can be returned just as normal. However, they do need to be unworn with tag still attached and in a resalable condition to qualify for a refund.
Swimwear
Can only be returned with the original hygiene strip in place. We politely request that underwear is always worn whilst trying on these products.
Underwear
Pants: Due to hygiene and health reasons all pants are non returnable.
Bras: Refunds will not be accepted if bras are not returned in the original condition.
Jewellery
For hygiene reasons, we are unable to accept returns on earrings or septum rings.
Shoes
When trying on shoes, please do so inside to avoid marking the shoes. We are unable to accept shoes which have been worn outside.
Tights
Tights can only be returned in their original packaging, and in good condition.
Nail Polish & Cosmetics
For hygiene reasons we are unable to accept cosmetics, unless deemed faulty.
Face Masks
For hygiene reasons we are unable to accept masks, unless deemed faulty.