Help Center
Orders
Placing an order
Payments
Information on Payments
Delivery
UK Customers
USA Customers
- What will happen if I am not at home at the time of delivery?
- Can I track my order?
- Will I have to pay any other shipping costs if I live outside of the UK?
- If I need express shipping / want my order to arrive ASAP, is this possible?
- How much do I pay for delivery service, and how long will it take for my parcel to arrive?
- Where can I receive my order?
Europe and the Rest of the world
- How much do I pay for delivery service, and how long will it take for my parcel to arrive?
- What will happen if I am not at home at the time of delivery?
- How will I know that my order is on its way to me?
- Will I have to pay any other shipping costs if I live outside of the UK?
- If I need my order in a hurry, is this possible?
- Which Countries do you ship to?
RETURNS POLICY
General Returns Information
- How do I return an item?
- How long do I have to return an item?
- What items can I return?
- When will I receive my refund?
- How will I receive my refund?
- What should I do if the refund amount is incorrect?