UK
Please use Royal Mail to track your return with the tracking information provided by Swap - please always keep your receipt for proof of return.
USA
Please use USPS to track your return with the tracking information provided by Loop - remember to keep your proof of postage receipt until your refund is issued.
AUS / Jersey & Guernsey
Please use our Rebound Portal to track your return - you just need to enter your order number. Please remember to keep your postage receipt.
EUR
You will need to track your own return with the tracking number you have acquired - please remember to keep your proof of postage receipt.
Once your return has been 'delivered' please allow around 5-7 working days for a refund to be issued, if this time has passed then reach out to our team on help@motelrocks.com