We offer pre-order items that can be purchased and shipped at a later date - the timeframe will be shown on the item image when you are shopping.
If you have placed your order on our UK or AU website (order numbers have no pre-fix, or AU pre-fix) then the remaining items on your order will be dispatched and the pre-order item will be dispatched separately when this is available.
If you have placed your order on our US website (order numbers with a US pre-fix) then your full order will be held until the pre-order item becomes available.
Please note that the shipping service you chose does not affect the date your pre-order item will be dispatched, as soon as the item becomes available this will be shipped with the service you have chosen.
If you have any questions about your order please contact our customer service team via live chat/phone call during our opening hours or email us on help@motelrocks.com